Terms of use

Last updated 12 October 2026

1. Who we are, and agreeing to these terms

Spy Pig is made by SPENCER AI (ABN 31 978 335 623), a business based in Victoria, Australia ("we", "us"). These terms are an agreement between you and us about the Spy Pig app and this website (together, "Spy Pig"). By downloading, opening or using Spy Pig you agree to them. If you don't agree, please don't use Spy Pig, and delete the app.

If you're under 18: please read these terms with a parent or guardian. They should agree to them for you, and they're responsible for how you use Spy Pig.

2. What Spy Pig is, and what it isn't

Spy Pig asks you questions and turns your answers into a report about your personality, interests, how you play and how you learn, with ideas for things to try. It is for entertainment, self-reflection and inspiration only.

• It is not career, education, psychological, medical, health, financial, legal or any other professional advice, and it doesn't replace talking to a careers adviser, teacher, doctor, counsellor or other qualified person.
• It is not a clinical or diagnostic test, and it doesn't diagnose, screen for or rule out any condition.
• Your results are estimates made by software from your own answers. If your answers are unfinished, nearly all the same or in a pattern, Spy Pig says so and doesn't make a result. A result can still be wrong. It can change if you answer differently, or when we improve the app (for example, the fun labels may be worked out differently in a new version).
• You decide what to do with your results. Please don't make a big decision about study, work, money, health or safety based on Spy Pig alone.

If you're going through a hard time, please talk to someone you trust. In Australia you can call Kids Helpline on 1800 55 1800 or Lifeline on 13 11 14, any time. In New Zealand, call or text 1737. In the US, call or text 988. In the UK and Ireland, call Samaritans on 116 123. Anywhere else, Find A Helpline (findahelpline.com) lists free services near you. If you're in danger, call your local emergency number (000 in Australia, 111 in New Zealand, 911 in the US, 999 or 112 in the UK and Ireland).

3. Ideas, activities and other people's things

Your report suggests sports, clubs, courses, books, jobs and activities. These are general ideas, not recommendations of any particular provider, and we have no connection with any of them. Before you try something, check that it suits you, that it's safe, what it costs, who runs it and whether you need a parent's or doctor's OK. Physical activities carry a risk of injury; take part within your limits and with the right supervision and gear. We aren't responsible for anyone else's products, services, websites or content, even if Spy Pig mentions them.

4. The just-for-fun labels

Spy Pig mentions well-known TV shows, books and characters, and styles of results inspired by well-known personality ideas, just for fun. We aren't connected with, sponsored by or endorsed by the people who own them, and the names belong to their owners. The four-letter and nine-type results are Spy Pig's own estimates, not official results from any test.

5. Using Spy Pig properly

We give you a personal, free, non-transferable permission to use the Spy Pig app on Apple-branded devices you own or control, as allowed by the App Store Usage Rules, for your own non-commercial use. Please don't:

• copy, sell, rent, rebrand or redistribute Spy Pig or its questions, reports, artwork or text, except to share your own report the way the app allows;
• use Spy Pig to assess, screen, rank or make decisions about other people (for example for hiring, admissions, selection or discipline);
• reverse-engineer or tamper with the app, except where the law allows you to;
• use Spy Pig in any way that breaks the law or harms anyone.

Spy Pig's app, questions, reports and text belong to us. We have the right to use the pig, the artwork and the video in Spy Pig, and you may not copy them except to share your own report the way the app allows. The results and reflections you create are yours.

Fonts. Spy Pig uses the fonts Atkinson Hyperlegible, Bagel Fat One, Bricolage Grotesque and Courier Prime, each made available by its designers under the SIL Open Font License 1.1. A copy of that licence comes with the app (in its fonts folder) and is available from us on request.

6. Your information

Spy Pig keeps your answers, results and notes on your phone only. We don't collect them, so we can't back them up or get them back if your phone is lost, reset or the app is deleted. Keeping your phone and any reports you export safe is up to you. Our privacy policy explains this in full.

7. Changes and availability

Spy Pig is free, and as far as the law allows we provide it "as is" and "as available", without any promise that it will be accurate, complete, available, error-free, secure or suitable for your purpose. We may update, change, pause or stop Spy Pig or any part of it, or stop you using it, at any time and without notice, as far as the law allows.

8. Your rights under consumer law

Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law or any other law that can't be excluded, restricted or changed by agreement. If you live outside Australia, you may also have rights under your local consumer law that these terms can't take away. Every part of these terms applies only as far as the law allows.

9. Limits on our responsibility

As far as the law allows:

• we give no promises or guarantees about Spy Pig other than those set out in these terms or that the law says must apply;
• we aren't responsible for any decision you or anyone else makes, or doesn't make, because of Spy Pig or a report it produced;
• we aren't responsible for any indirect or consequential loss, or any loss of opportunity, income, data, results, reflections or enjoyment;
• we aren't responsible for anything to do with activities, courses, clubs, books, websites or services run by other people, even if Spy Pig suggested them, or for Spy Pig being unavailable, changed or stopped;
• where the law lets us limit our responsibility for a failure to meet a consumer guarantee, our responsibility is limited to supplying the service again, or paying the cost of having it supplied again;
• otherwise, our total responsibility to you for everything to do with Spy Pig is limited to the greater of the amount you paid us for Spy Pig in the 12 months before the claim, or AUD $50.

None of this limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit.

10. If something goes wrong: talk to us first

1. Tell us. Email welcome@myspencer.ai with what happened and what you'd like us to do.
2. Try to fix it together. We'll both try in good faith to sort it out within 30 days of your email.
3. Mediation. If it's still not sorted, either of us can ask for mediation with an independent mediator in Victoria (for example through the Resolution Institute), with each side paying its own costs and the mediator's fees shared equally.

We ask both sides to follow these steps before going to court. They don't stop you from contacting a consumer protection agency or ombudsman, making a complaint to a regulator, going to a small claims court or tribunal, or asking a court for urgent help at any time.

11. Apple and the App Store

If you got Spy Pig from Apple's App Store:

• these terms are between you and us, not Apple. We, not Apple, are responsible for Spy Pig and its content;
• you may use Spy Pig on Apple devices you own or control, as allowed by the App Store's Usage Rules;
• Apple has no duty to provide maintenance or support for Spy Pig;
• if Spy Pig fails to meet any warranty that applies, you can tell Apple, and Apple may refund any price you paid (Spy Pig is free). As far as the law allows, Apple has no other warranty obligation for Spy Pig;
• Apple isn't responsible for any claims about Spy Pig, including product liability claims, claims that it fails to meet a legal or regulatory requirement, consumer protection or privacy claims, or claims that it infringes someone else's intellectual property. We are responsible for dealing with those, as these terms set out;
• you confirm that you are not in a country subject to a U.S. Government embargo or listed as a terrorist-supporting country, and you're not on any U.S. Government list of prohibited or restricted parties;
• you must follow any third-party terms that apply when you use Spy Pig, such as your mobile or internet provider's;
• Apple and its subsidiaries are third-party beneficiaries of these terms and can enforce them against you.

12. General

• Law. These terms are governed by the law of Victoria, Australia. Courts in Victoria can hear disputes about them, but you can also use the courts where you live if your local law gives you that right.
• Changes to these terms. We may update these terms, for example when Spy Pig changes or the law does. We'll update the date at the top and, for a big change, let you know in the app. A change won't apply to anything that happened before it. If you don't agree with a change, you can stop using Spy Pig and delete it.
• If part doesn't work. If any part of these terms can't be enforced, it's cut back only as much as needed, and the rest still applies.
• No waiver. If we don't enforce something straight away, we can still enforce it later.
• The whole agreement. These terms and our privacy policy are the whole agreement between you and us about Spy Pig.
• Moving the agreement. We may transfer these terms to another business that takes over Spy Pig, as long as your rights under them stay the same.

Contact

SPENCER AI (ABN 31 978 335 623), Victoria, Australia. Email welcome@myspencer.ai. For help, see support.